Privacy Policy

We – Tradesman near you Ltd, respect and value your privacy. We will only collect and use your personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

We By clicking on the “I agree with Terms&Conditions and Privacy Policy” on sigh up, by visiting www.tradesmannearyou.co.uk you accept the practices described in this Privacy Policy.

This Privacy Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

If you have any request concerning your personal information or any queries about this Privacy Policy, please contact us.

This Privacy Policy is regulated under the Data Protection law which include Data Protection ACT 1998 and any replacement legislation and the General Data Protection Regulation (GDPR). We may be required by law to collect certain personal information about you as a consequence of any relationship we have with you.

Failure to provide this information may prevent or delay the realization of our obligations to you and other our customers.  

Information you give us:

• Job publisher (homeowner) may give us information by posting a job lead and providing feedbacks. This information include:  

               1) Full name or company name.

               2) Full address.

               3) Telephone number and email. 

               4) Description about posted job. 

               5) Feedback text and tradesmen rating.

• Tradesman may give us information by registering on our website. This information include.

               1) Full name or company name.

               2) Full address.

               3) Telephone number and email. 

               4) Information about your qualifications (jobs which you can carry out and area which you are willing to cover).

               5) Your respond to publishersfeedbacks.

               6) To get right to buy job leads you will need to obtain PayPal account.

• Technically collected information

               1) Full name or company name.

               2) Full address.

               3) Telephone number and email. 

               4) Description about posted job. 

               5) Feedback text and tradesmen rating.

• Tradesman may give us information by registering on our website. This information include.

               1) Internet protocol address, browser type and version, operating system and platform other related technical data.

               2) Your login information.

               3) Information about your visit: Uniform Resource Locator (URL), length of visit, download errors, page interaction time and etc. 

               4) Phone number and phone conversation records when you call to our customer service.

               5) Facebook or other social media platforms: You may integrate your account with social media platforms as Facebook, Twitter or others. By                             doing that you authorise us to collect your information, that may be available on or through your social media account. We may store this                             information for the purposes explained in this document.

Information we receive from other sources:

We might receive information about you from other sources and ad it to our account about you.

We will always work to fully protect your rights and comply with obligations under the GDPR, under our Privacy Policy and electronic Communications (EC Directive) Regulations 2003. This may be because the data is necessary for our performance of a contract with you and you have consented to our use your personal data. Also it is in our legitimate business interests to use it. To process your personal data to meet our contractual obligations to you.

You will always have the opportunity to opt-out.

Using your personal information

We use information held about you in the following ways:

• Providing and managing your account.
• Personalizing and tailoring our service for you.
• Improving our service. We may use your data for testing and development, site analytics, and survey to improve our service.
• Communicating with you. This may include responding to emails or calls from you. Also providing information about changes to our Terms&Conditions.
• Preventing fraud .
• For marketing purposes.
• We may use your personal information to exercise our legal rights where it is necessary to do so. To detect, prevent or respond fraud claims,m violations of law or our Terms&Conditions.
• We may process your personal information to carry out fraud prevention checks or comply with other legal requirements where this is explicitly required by law.
• For TAX reporting.

Sharing your personal information

We share users information only as described below:

• When you as job publisher (homeowner) post a job lead. We share your full name, full address, email address and phone number with tradesmen who matches job description.
• When you as tradesman buy a job lead. We share your full name (or business name), trade categories, profile and customers reviews with job publisher.
• With your consent. In this case you will receive written request to pass your information to third parties. And you will have a possibility to choose not to share this information.
• Sharing information on the search engines. This include your full name (business name), profile, work area, services offered and reviews from job publishers (homeowners).
• Sharing your information with Facebook, Twitter or other social media platforms. This include your full name (business name), profile, work area, services offered and reviews from job publishers (homeowners).
• Payment data. We will collect and process payment data when you buy a job lead from our website. This information will be stored by third party (PayPal) processors.
• When it will be required by law.

Disclosure of your information

• In the event when we sell or buy any business or assets in which case we can disclosure your personal data to the prospective seller or buyer.
• In the case of legal requirements.
• In the case to protect legal rights of “Tradesman near you Ltd”, our customers or third parties. This includes exchanging information with other companies for the purpose of fraud prevention and credit risk reduction.

We will only store or transfer your personal data in the UK. This means that it will be fully protected by the General Data Protection Regulation (GDPR).  

Where we have given you a password which enables you to access our website, you are responsible for keeping this password confidential. We ask you not share a password with anyone.

We implement technical, organisational and physical security measures designed to safeguard the personal information, we process through our service. We evaluate and update these measures on a regular basis.

We also have procedures in place to deal any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. No information system is impenetrable, so we can’t guarantee absolute security of your information transmitted to our website. You agree that any transmission of your information is at your own risk.

How long we keep you information

We keep your information as long as we have relationship with you. After you decide to cancel your account or after one time job posting we will keep your information min of 6 years, according UK tax legislation.

We will continue to hold such of your personal information as is necessary to fulfil our legitimate interests.  

Your rights

Under the data Protection Law, you have a number of important rights free of charge. Those rights include:

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
• require us to correct any mistakes in your information which we hold.
• require the erasure of personal information concerning you in certain situations.
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
• object at any time to processing of personal information concerning you for direct marketing.
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
• object in certain other situations to our continued processing of your personal information.
• otherwise restrict our processing of your personal information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply contact the Information Commissioner’s Office.

If you would like to exercise any of those rights, please:

• email, call or write to:

contact us:

Telephone:

The Data Protection Officer, Tradesman near you Ltd, 31 Holland rd, Spalding PE11 1UL.

• let us have enough information to identify you (your name, address and an order number).
• let us have proof of your identity and address.
• let us know the information to which your request relates.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that effects personal data protection. Any changes we may make to this Privacy Policy in the future will be posted on this page and where appropriate notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

This Privacy Policy was last updated on 24^th of January 2021.

Contact us

Tradesman near you Ltd is the data controller responsible for the personal information we collect and process.

Questions, comments and requests regarding this Privacy Policy are welcome and should be sent contactus@tradesmannearyou.co.uk.

We are committed to work with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not been able to assist with your complaint or concern, you may have the right to make complain to the data protection authority.